An array of thoughts cascaded through Vincent Farricielli’s mind as he made his way to an impromptu meeting called by a client. As the owner of Steamatic of Connecticut mulled over recent events, he reflected on how dozens of his employees had just wrapped up a huge job at the client’s 20-story office building in Hartford, Connecticut. His team had worked around the clock to clean and restore the facility’s heating, ventilation and air conditioning (HVAC) equipment and ancillary systems, which were damaged by a catastrophic fire after a rooftop air handling unit, aging and neglected, literally exploded.

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